This article was originally published at https://medium.com/@printerhelpseo2021/why-is-my-hp-printer-not-responding-23536d42f3d0
Nothing can be more annoying than every time you are in a hurry to accomplish some important task, and the HP Envy 5532 Printer Offline issue pops up all of a sudden. These issues can be pretty time-consuming to fix when you are unaware of the reasons behind them and most importantly when the solutions are not known by your friends and family members.
This surprisingly common hindrance is encountered by many printer users. However, this can be easily resolved with a few steps. With the help of this article figure out how to get your printer working again in no time with these simple steps.
What does it mean when your HP Officejet Printer says offline?
An offline appearing printer is usually the one that is unable to communicate with the device sending the print job.
Some of the reasons might be:
● Outdated drivers
● Connection issues
● A settings error
How to change the printer from offline to online status
The below-mentioned instructions will address several issues. Go through all of them to find the best solution for your printer.
Solution 1 — Run HP Print and Scan Doctor
● Open the application called HPPSdr.exe after downloading and installing it.
● Next, choose Yes when prompted to trust the file source because it comes directly from the HP tech support team.
● Click Start and choose your printer. If your printer is not listed there, restart your printer and then click “Retry” in the Print and Scan Doctor application.
● The potential connection issues will be identified by the application.
● After that follow the prompts and if asked to turn on printer updates click Yes.
● Continue through the prompts and click Yes to set your printer as the default printer.
If after this your printer starts accepting your commands. You’ll know it worked and the HP Envy 5532 printer offline issue is resolved.
If not, continue to the next section.
Solution 2 — Set your printer as the default printer
To manually set your printer as default, follow these steps, specifically about Windows 10. But before you begin, make sure that you have downloaded and installed the latest updates for the Windows 10 operating system.
● Use the search box or ask Cortana to open Devices
● Select Printers & scanners and ensure that the box next to “Let Windows manage my default printer” is unchecked.
● Click the box to unselect it if necessary then choose your printer from the list given.
● If your printer is listed multiple times, select the version that is showing an idle or online status
● Click Manage and click Set as default
Solution 3 — Confirm your printer port and Windows services status
● To determine if your printer uses a WSD port, search Windows or ask Cortana for Control Panel and click “View devices and printers”
● Next, right-click your printer and select Printer Properties
● Lastly, click the Ports tab and look to see if your printer uses a WSD port
Your problem would now be resolved with one of these solutions mentioned-above. Nevertheless, similar issues like locating HP Envy 7645 WPS Pin, or connecting devices wirelessly may take place as well. In such situations, you can always look up to the experts at Printer IT Support. Their professional assistance will help you figure out as well as get rid of all printer-related issues. To know more, get connected today at printeritsupport.com.